Four step check-list to enable behavioural change

I use this powerful four item check-list whenever challenged with changing people's behaviour.

1. Do people understand what is expected of them and why the change is necessary ?

2. Does the manager lead by example and demonstrate the new behaviour?

3. Do people have the capabilities required for the new behaviour?

4. Are structures and systems supporting the new behaviour.
E.g. Processes and procedures, compensation plans, KPI's, IT systems