woensdag 15 december 2010

Roles and Responsibilities - Story of Everybody


Here is a little story about four people named Everybody, Somebody, Anybody, and Nobody.

"There was an important job to be done and Everybody was sure that Somebody would do it. Anybody could have done it, but Nobody did it. Somebody got angry about that because it was Everybody's job. Everybody thought that Anybody could do it, but Nobody realized that Everybody wouldn't do it. It ended up that Everybody blamed Somebody when Nobody did what Anybody could have done."

When working with teams, I always make roles and responsibilities (R&R) explicit. A tool that helps in defining R&R's is the RACI Chart. It defines who is Responsible, Accountable, Consulted, Informed for specific activities. In Dutch VERI is used as abbreviation for : Verantwoordelijk, Eindverantwoordelijk, Raadplegen, Informeren.